Privacy Policy

Privacy Policy

Effective Date: 30/04/2025

At Silvergrove Home Care, we are committed to protecting your privacy and handling your data with care, transparency, and respect. This policy explains how we collect, use, store, and protect personal data, and outlines your rights under data protection law.

Who We Are

Silvergrove Home Care Limited is a registered company providing home care services in Counties Meath and Louth. We act as the data controller for the personal information we collect and process in connection with our care services.

If you have any questions or concerns about how we handle your data, please contact us at:
Email: Emily@silvergrovehomecare.ie
Post: Silvergrove Home Care, Main Street, Clonee, Co. Meath.

Your Rights Under GDPR

Because your data belongs to you, you have the following rights:

Right to Access

You can request a copy of the personal data we hold about you at any time.

Right to Correction

If any of the data we hold is incorrect or out of date, you have the right to update or correct it.

Right to Erasure (“Right to be Forgotten”)

You may ask us to delete your data when it is no longer necessary or when you have withdrawn your consent, except where we are legally required to retain it.

Right to Restrict Processing

You can request that we restrict how your data is used in certain circumstances, for example:

• When you’re contesting the accuracy of the data;

• When you object to us processing it, but we are checking for overriding legitimate grounds;

• When we no longer need the data, but you need it to establish, exercise, or defend legal claims.

Right to Object

You have the right to object to the use of your data for direct marketing or profiling based on legitimate interest.

Right to Data Portability

You can request a copy of your data in a machine-readable format and ask us to send it to another organisation or service provider.

No Automated Decisions

Silvergrove Home Care does not use automated decision-making or profiling that has a legal or similarly significant impact.

How We Use Your Data

We use personal data to:

• Provide personalised home care services.

• Assess and review client needs;

• Communicate with clients and families;

• Meet legal and regulatory obligations;

• Improve the quality of our services.

We only collect data that is relevant and necessary to deliver safe, effective, and person-centred care.

How to Contact Us

To exercise any of your rights, please contact:
Email: Emily@silvergrovenursinghome.ie
Address: Silvergrove Home Care, Main Street, Clonee, Co. Meath.

Right to Lodge a Complaint

If you have any concerns about how we manage your data, you have the right to complain with the Data Protection Commission (DPC):
Website: https://www.dataprotection.ie
Phone: (057) 868 4800